At Kimono Clips we want you to love your new hair clip but if for any reason it does not meet your satisfaction, we will accept returns and exchanges that meet our Return Requirements on products purchased on kimonoclips.com.
Return Requirements: Please follow the return process for a refund, then place a new order on kimonoclips.com for the fastest exchange.
Items must be returned within 30 days of receipt.
Items must be in their original packaging, with original tags and labels attached to be considered for a refund. If the item is not packed properly the return process will be voided.
Items found to be worn, stained, damaged or otherwise altered will NOT be accepted for returns.
Removal of tags and labels qualify the item as being worn.
Once your return is initiated, a return shipping label will be processed and emailed to you for a charge of $9.95. This charge will be deducted from your return. The original shipping cost is non-refundable. Refunds will be issued in the original form of payment.
Kimono Clips is not responsible for any items that are not received or returned in accordance with our return policy.